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Privacy Policy

Effective Date: 18th November, 2025
Last Updated: 18th November, 2025

At Anvio.ai (“Anvio,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, AI platform, and related services (“Services”).

By accessing or using Anvio.ai, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Information

Information you provide directly, including:

  • Name
  • Email address
  • Billing information
  • Account login credentials
  • Contact details
  • Business information (optional)

1.2 Usage Data

Automatically collected data such as:

  • IP address
  • Device identifiers
  • Browser type
  • Operating system
  • Pages visited
  • Session duration
  • Clickstream behavior
  • Referring URLs

1.3 Content You Upload

This includes:

  • Text, documents, images, videos, URLs used for content generation
  • Prompts, instructions, or AI interaction data
  • Any information included in content you choose to process with our platform

1.4 Payment Information

Payments are securely processed by third-party providers (Stripe, PayPal, etc.).
We do not store full credit card details on our servers.

1.5 Cookies and Tracking Technologies

We use:

  • Cookies
  • Web beacons
  • Analytics scripts

to improve user experience and platform performance.

1. How We Use Your Information

We use collected data for:

2.1 Service Delivery

  • Operating and maintaining the platform
  • Generating and processing AI outputs
  • Providing customer support
  • Storing user-generated content

2.2 Platform Improvement

  • Enhancing AI performance
  • Training and refining models (only with aggregated, anonymized data)
  • Fixing bugs and optimizing system performance

2.3 Communication

  • Sending updates, alerts, and service notifications
  • Responding to customer inquiries

2.4 Payments & Subscriptions

  • Processing billing and subscriptions
  • Providing invoices and payment confirmations

2.5 Security

  • Detecting fraudulent or abusive activity
  • Maintaining platform integrity

We never sell your personal data to third parties.

3. How We Protect Your Information

We implement industry-standard measures, including:

  • Encryption (HTTPS, TLS 1.2/1.3)
  • Secure cloud infrastructure
  • Access control & authentication
  • Regular security audits
  • GDPR-aligned data handling

4. Sharing Your Information

We may share your information with:

4.1 Third-Party Service Providers

Examples:

  • Payment processors (Stripe, PayPal)
  • Analytics tools (Google Analytics, Mixpanel)
  • Cloud hosting providers
  • Email service providers

These parties process data only on our behalf.

4.2 Legal Compliance

We may disclose information if required to:

  • Comply with a legal obligation
  • Protect our rights
  • Investigate fraud or misuse

4.3 Business Transfers

In case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Retention

We retain your information only as long as necessary:

  • Account data: retained until your account is deleted
  • Billing records: retained for legal/financial compliance
  • AI interaction logs: anonymized after processing

You may request deletion of your data at any time (see Section 9).

6. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion (“Right to be forgotten”)
  • Restriction of data processing
  • Portability
  • Objection to certain uses
  • Withdraw consent
To exercise any rights, contact

7. Data Transfers (International Users)

We operate globally. Your information may be stored or processed in:

  • The United States
  • The European Union
  • Other jurisdictions where we have service providers

We take steps to ensure adequate protection in compliance with:

  • GDPR
  • CCPA (if applicable)
  • Other regional data privacy laws

8. Children's Privacy

Anvio.ai is not intended for children under 13.
We do not knowingly collect data from minors.
If a child's data is discovered, we will delete it promptly.

9. Account Deletion & Data Removal

You may request deletion of:

  • Your account
  • All personal data
  • Stored content

Contact [email protected] with your request.
We will process deletion within 30 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
The updated version will always be posted on this page with a new “Last Updated” date.

Your continued use of the Services means you accept the updated policy.

11. Contact Us

If you have questions or privacy-related concerns, contact us: